Terms of service

Terms of Service

Marietta Fashion and Home Collection
Last Updated: 2025/11/19

1. Introduction

Welcome to Marietta Fashion and Home Collection. These Terms of Service govern your access to and use of our website and online store hosted on Shopify, as well as all purchases made through the platform.
By accessing our website or placing an order, you agree to be bound by these Terms.

2. Company Information

Business Name: Marietta Fashion and Home Collection

Company Registration: 2022/393724/07

Reference Nr.: 9033415291
Location: South Africa
Contact: [mariettafashionandhome@gmail.com] [+27677384250]

3. Online Store Terms

3.1 You must be at least 18 years old, or have legal guardian consent, to purchase from our website.
3.2 You may not use our products or services for any unlawful purpose.
3.3 We reserve the right to refuse service to anyone for any reason at any time, including suspected fraud or misuse.

4. Product Information & Availability

4.1 We endeavor to display accurate product descriptions, pricing, and availability.
4.2 Product colors shown online may vary due to screen settings.
4.3 We reserve the right to discontinue products or update product information at any time without notice.

5. Pricing & Payments

5.1 All prices are listed in South African Rand (ZAR).
5.2 We accept secure online payments via Shopify checkout.
5.3 Orders must be fully paid before processing and shipping.
5.4 We reserve the right to adjust prices or correct errors at any time.
5.5 Promotions, discounts, and coupons may be subject to additional terms.

6. Shipping & Delivery

6.1 Shipping fees, timelines, and methods are outlined in our Shipping Policy.
6.2 Once a parcel is delivered to the address provided, responsibility transfers to the buyer.
6.3 Customers are responsible for ensuring their shipping information is accurate.
6.4 Any re-delivery or return-to-sender charges due to incorrect or incomplete address will be at the buyer’s cost.

7. Returns, Exchanges & Refunds

7.1 Our policies regarding returns, refunds, and exchanges are governed by the Returns Policy and aligned with the Consumer Protection Act (CPA).
7.2 Change-of-mind returns are accepted only if the item is unused, in its original packaging, and returned at the customer’s cost.
7.3 Shipping fees are non-refundable under all circumstances.
7.4 We reserve the right to inspect returned goods before approving a refund or exchange.

8. Accuracy of Billing & Account Information

8.1 You agree to provide current, complete, and accurate purchase and shipping information for all orders.
8.2 We are not liable for delays or losses caused by incorrect customer information.

9. Intellectual Property

9.1 All content on this website—including images, logos, graphics, product descriptions, and trademarks—belongs to Marietta Fashion and Home Collection and may not be copied or used without permission.
9.2 Unauthorized use may result in legal action.

10. Third-Party Services

10.1 Our store is hosted on Shopify, which provides the e-commerce platform for our business.
10.2 Third-party providers (e.g., payment gateways, couriers) have their own terms, which you agree to when using their services via our store.

11. Prohibited Uses

You are prohibited from using our site or services to:

  • Commit fraud

  • Upload viruses or malicious code

  • Interfere with security features

  • Harass, abuse, or violate the rights of others

  • Violate South African laws or regulations

Violation may result in service termination or legal action.

12. Limitation of Liability

12.1 Marietta Fashion and Home Collection is not liable for:

  • Delays caused by couriers

  • Losses resulting from incorrect customer information

  • Indirect or consequential damages

  • Issues arising from misuse of products

12.2 Our total liability will never exceed the value of the product purchased.

13. Indemnification

You agree to indemnify and hold harmless Marietta Fashion and Home Collection, its owners, employees, and affiliates from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of South Africa, including the Consumer Protection Act (CPA).
Any disputes will be handled within South African jurisdiction.

16. Contact Information

Questions about these Terms can be directed to us at:
📧 mariettafashionandhome@gmail.com
📱 +27677384250